Government of India has an online Grievance forum at http://www.pgportal.gov.in
The govt. wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like
1) Railways
2) Posts
3) Telecom (incl. Bharat Sanchar Nigam Limited (BSNL)
& Mahanagar Telephone Nigam Limited (MTNL )
4) Urban Development ( Delhi Development Authority (DDA) ,
Land & Development Office (L&DO),Central Public Works Department CPWD)etc)
5) Petroleum & Natural Gas
6) Civil Aviation ( Air India , Airports Authority of India , etc)
7) Shipping , Road Transport & Highways
8) Tourism
9) Public Sector Banks
10) Public Sector Insurance Companies
11) National Saving Scheme of Ministry of Finance
12) Employees' Provident Fund Organization
13) Regional Passport Authorities
14) Central Government Health Scheme
15) Central Board of Secondary Education
16) Kendriya Vidyalaya Sangathan
17) National Institute of Open Schooling
18) Navodaya Vidyalaya Samiti
19) Central Universities
20) ESI Hospitals and Dispensaries directly controlled by ESI Corporation
under Ministry of Labour
Many of us say that these things don't work in India .
Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents.. A resident used the above listed grievance forum to highlight his concern.. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as it's clear that both the government departments were not in sync at all
Jul 20, 2009
Important Information
-----------------------------
ECHS Facility
-----------------------------
Many non-pensioner ex-servicemen such as ECOs and SSCOs have left comments on the blog seeking guidance on how to become members of ECHS. Non-pensioners are NOT entitled to ECHS facilities. Non-pensioner ex-servicemen are only authorised medical facilities in MHs in accordance with a Presidential sanction on the subject but they cannot become members of the ECHS which is a scheme restricted to pension-holders. Just as pensioners are authorised ECHS, non-pensioners are authorised to avail of a medical re-imbursement scheme run by the Kendriya Sainik Board (KSB) wherein expenditure of major surgeries to the extent of 90 % for PBOR and 75% for Officers (which earlier was 75% and 60% respectively) can be borne by the KSB.
-Maj Navdeep Sigh
----------------------------------
Dear veterans,
I am at present OIC of Trichy Polyclinic.
At the outset let me assure you all that the orders to give 90 days medicine to Chronic patients is still in Vogue. We are giving medicines for 90 days to Chronic patients in all Ploy clinics operating under Trichy Stn Hq AOR.
There is no contradicting directive from DG Medical services on this score. I feel that this order by BH Delhi Cantt is due to delay in funds allocation.
There have been some problems in getting medicines. The allocation of funds for the current financial Year has been delayed and hence the MH's responsible for procuring medicines under DGLP have not been able to meet the requirements.
I suggest that the matter be taken up first to the Commanding Officer of the concerned Hospital.
Regards
Cdr V Vaidyanathan ambaforms@gmail. com
-------------------------------
More On OROP.
-------------------------------
“…the new pension regime would be based on a formula or a rank-wise one time increment (OTI) to bridge the gap between past and present pensioners. It is also unlikely that officers’ pensions are made amenable to the new system. My only request to veterans is to refrain from circulating mails which may raise false hopes and cause (avoidable) discomfiture at a later stage.”
Unknown to many, In 2004, the govt had announced improvement in the scales of PBOR which had almost resulted in OROP for Sepoys, Naiks and Havildars. According to that policy, the pensions of all three ranks were linked with top end of 5th CPC scales irrespective of vintage of retirement. Further an additional weightage of 10, 8 and 6 years was granted to past and future pensioner Sepoys, Naiks and Havildars respectively. Hence, contrary to common belief, PBOR always had a system of pension calculation which was different from Commissioned Officers and other Civil Govt employees. On the other hand, the system of pension computation for officers had always been absolutely similar to civilian employees, the only difference being that unlike the 5 years weightage available to civilians, officers of the defence services were granted higher weightages to cater for early retirement since while military officers retire between the ages of 54 and 62 depending upon arm / service and rank, most civilians retire between the ages of 58 and 60 (though certain categories of personnel of the CPOs retire earlier). Now to say that officers should exactly be at par with PBOR would be a little controversial. We cannot compare employees who start retiring at the age of 33+ with another set of employees who retire at 54+. So this conspiracy theory about the govt employing a policy of ‘divide and rule’ between officers and PBOR has no credibility since the govt has merely continued what was in vogue earlier. If at all there have been sinister moves in this whole 6th CPC imbroglio, the same may have been perpetrated by lower level bureaucracy which always manages to stump both the higher bureaucracy and people in uniform.
Having said that, I still maintain that OROP for all ranks and all employees (civilians included) would be an ideal structural form. A Major General who retired in say 1995 has to buy the same atta, dal and chawal and at the same prices as a Major General who retires today and in this light OROP definitely makes sense. But to say that it should be granted to officers on the same terms as PBOR or that officers of the military should be treated differently than civil servants may cut ice within our community but would widen the wedge between faujis, and dare I say it, the outside world.
Back to the point. There are two major sufferers in the officer community – Majors, who form the bulk of the officer retirees from the earlier eras and Non-Army Commander Lt Generals who retired prior to 2006 and who shall not (as per rules in vogue presently) get the pensionary benefit of HAG+. Leaving aside our personal opinions, we should convince the govt to atleast grant the following to the officer cadre which may well be within the rules of equity and fairplay :
(a) Grant an across the board increment of Rs 3000 on account of MSP to existing pensions of commissioned officers upto the rank of Major. It may be recalled that the benefit of MSP is practically available only to Lt Cols and above based on Annexure-II pension tables of GoI / MoD letter dated 11 Nov 2009 and the same is not extended to Annexure-I pension tables. It also may be pointed out here that in the distant past, some Majors used to retire in their 40s.
(b) Grant pension based on HAG+ to all past retirees who retired as Lt Generals. There is a strong case for this since past DsGP who till 4th CPC were at par with Lt Generals (non Army Commanders) are now drawing a pension of Rs 37750 while pre-06 Lt Generals (non Army Commanders) are placed @ Rs 27700.
Our approach should not be emotional but realistic, practical, pragmatic and extremely logical. Wait till the new scheme is officially announced and we shall bring to light the infirmities therein.
Maj Navdeep Singh at 7:31 AM
ECHS Facility
-----------------------------
Many non-pensioner ex-servicemen such as ECOs and SSCOs have left comments on the blog seeking guidance on how to become members of ECHS. Non-pensioners are NOT entitled to ECHS facilities. Non-pensioner ex-servicemen are only authorised medical facilities in MHs in accordance with a Presidential sanction on the subject but they cannot become members of the ECHS which is a scheme restricted to pension-holders. Just as pensioners are authorised ECHS, non-pensioners are authorised to avail of a medical re-imbursement scheme run by the Kendriya Sainik Board (KSB) wherein expenditure of major surgeries to the extent of 90 % for PBOR and 75% for Officers (which earlier was 75% and 60% respectively) can be borne by the KSB.
-Maj Navdeep Sigh
----------------------------------
Dear veterans,
I am at present OIC of Trichy Polyclinic.
At the outset let me assure you all that the orders to give 90 days medicine to Chronic patients is still in Vogue. We are giving medicines for 90 days to Chronic patients in all Ploy clinics operating under Trichy Stn Hq AOR.
There is no contradicting directive from DG Medical services on this score. I feel that this order by BH Delhi Cantt is due to delay in funds allocation.
There have been some problems in getting medicines. The allocation of funds for the current financial Year has been delayed and hence the MH's responsible for procuring medicines under DGLP have not been able to meet the requirements.
I suggest that the matter be taken up first to the Commanding Officer of the concerned Hospital.
Regards
Cdr V Vaidyanathan ambaforms@gmail. com
-------------------------------
More On OROP.
-------------------------------
“…the new pension regime would be based on a formula or a rank-wise one time increment (OTI) to bridge the gap between past and present pensioners. It is also unlikely that officers’ pensions are made amenable to the new system. My only request to veterans is to refrain from circulating mails which may raise false hopes and cause (avoidable) discomfiture at a later stage.”
Unknown to many, In 2004, the govt had announced improvement in the scales of PBOR which had almost resulted in OROP for Sepoys, Naiks and Havildars. According to that policy, the pensions of all three ranks were linked with top end of 5th CPC scales irrespective of vintage of retirement. Further an additional weightage of 10, 8 and 6 years was granted to past and future pensioner Sepoys, Naiks and Havildars respectively. Hence, contrary to common belief, PBOR always had a system of pension calculation which was different from Commissioned Officers and other Civil Govt employees. On the other hand, the system of pension computation for officers had always been absolutely similar to civilian employees, the only difference being that unlike the 5 years weightage available to civilians, officers of the defence services were granted higher weightages to cater for early retirement since while military officers retire between the ages of 54 and 62 depending upon arm / service and rank, most civilians retire between the ages of 58 and 60 (though certain categories of personnel of the CPOs retire earlier). Now to say that officers should exactly be at par with PBOR would be a little controversial. We cannot compare employees who start retiring at the age of 33+ with another set of employees who retire at 54+. So this conspiracy theory about the govt employing a policy of ‘divide and rule’ between officers and PBOR has no credibility since the govt has merely continued what was in vogue earlier. If at all there have been sinister moves in this whole 6th CPC imbroglio, the same may have been perpetrated by lower level bureaucracy which always manages to stump both the higher bureaucracy and people in uniform.
Having said that, I still maintain that OROP for all ranks and all employees (civilians included) would be an ideal structural form. A Major General who retired in say 1995 has to buy the same atta, dal and chawal and at the same prices as a Major General who retires today and in this light OROP definitely makes sense. But to say that it should be granted to officers on the same terms as PBOR or that officers of the military should be treated differently than civil servants may cut ice within our community but would widen the wedge between faujis, and dare I say it, the outside world.
Back to the point. There are two major sufferers in the officer community – Majors, who form the bulk of the officer retirees from the earlier eras and Non-Army Commander Lt Generals who retired prior to 2006 and who shall not (as per rules in vogue presently) get the pensionary benefit of HAG+. Leaving aside our personal opinions, we should convince the govt to atleast grant the following to the officer cadre which may well be within the rules of equity and fairplay :
(a) Grant an across the board increment of Rs 3000 on account of MSP to existing pensions of commissioned officers upto the rank of Major. It may be recalled that the benefit of MSP is practically available only to Lt Cols and above based on Annexure-II pension tables of GoI / MoD letter dated 11 Nov 2009 and the same is not extended to Annexure-I pension tables. It also may be pointed out here that in the distant past, some Majors used to retire in their 40s.
(b) Grant pension based on HAG+ to all past retirees who retired as Lt Generals. There is a strong case for this since past DsGP who till 4th CPC were at par with Lt Generals (non Army Commanders) are now drawing a pension of Rs 37750 while pre-06 Lt Generals (non Army Commanders) are placed @ Rs 27700.
Our approach should not be emotional but realistic, practical, pragmatic and extremely logical. Wait till the new scheme is officially announced and we shall bring to light the infirmities therein.
Maj Navdeep Singh at 7:31 AM
One Rank One Pension
Dear Veterans,
As you are aware One Rank One Pension for PBOR was announced as part of the Union Budget by the Finance Minister, Shri Pranab Mukherjee, in Parliament on July 6, 2009 The Defence Minister Shri A. K. Antony gave further details of the scheme in reply to a question in Lok Sabha on 13 July 2009 which is reproduced below in brackets.
STATEMENT REFERRED IT REPLY TO PARTS (A) TO (D) OF LOK SABHA STARRED QUESTION NO. 126FOR ANSWER ON 13..7.2009
[[A committee was constituted under the Chairmanship of Cabinet Secretary to look into the issue of One Rank One Pension and other related matters. After considering all aspects of the issue, the Committee made several recommendations to substantially improve pensionary benefits of Personnel Below Officer Rank (PBOR) and Commissioned Officers which have been agreed to set up a separate Pay Commission for Armed Forces in future.
The Committee has recommended the following benefits to substantially improve the pension for the PBORs and Commissioned Officer:-
(i) Inclusion of Classification Allowance for PBOR from 1.1.2006.
(ii) Removal of linkage of full pension with 33 years from 1.1.2006.
(iii) Revision of Lt. General pension after carving out a separate pay scale for them.
(iv) Bringing parity between pension of pre and post 10.10.1997 PBOR pensioners and
(v) Further improving PBOR pensions based on award of GOM, 2006.
Total financial implication on account of above benefits is Rs. 2144 Crores.
Moreover, the recommendations of the Committee with regard to the broadbanding of percentage of disability / war injury pension for pre 1.1.1996 disability/war injury pensioners and removal of the cap on war injury element of pension in the case of disabled pensioners belonging to Category E have also been accepted by the Government.] ]
--
Regards,
Maj (Dr) T C Rao (Retd)
Tel :- 0124-4557000 (100 Lines)
As you are aware One Rank One Pension for PBOR was announced as part of the Union Budget by the Finance Minister, Shri Pranab Mukherjee, in Parliament on July 6, 2009 The Defence Minister Shri A. K. Antony gave further details of the scheme in reply to a question in Lok Sabha on 13 July 2009 which is reproduced below in brackets.
STATEMENT REFERRED IT REPLY TO PARTS (A) TO (D) OF LOK SABHA STARRED QUESTION NO. 126FOR ANSWER ON 13..7.2009
[[A committee was constituted under the Chairmanship of Cabinet Secretary to look into the issue of One Rank One Pension and other related matters. After considering all aspects of the issue, the Committee made several recommendations to substantially improve pensionary benefits of Personnel Below Officer Rank (PBOR) and Commissioned Officers which have been agreed to set up a separate Pay Commission for Armed Forces in future.
The Committee has recommended the following benefits to substantially improve the pension for the PBORs and Commissioned Officer:-
(i) Inclusion of Classification Allowance for PBOR from 1.1.2006.
(ii) Removal of linkage of full pension with 33 years from 1.1.2006.
(iii) Revision of Lt. General pension after carving out a separate pay scale for them.
(iv) Bringing parity between pension of pre and post 10.10.1997 PBOR pensioners and
(v) Further improving PBOR pensions based on award of GOM, 2006.
Total financial implication on account of above benefits is Rs. 2144 Crores.
Moreover, the recommendations of the Committee with regard to the broadbanding of percentage of disability / war injury pension for pre 1.1.1996 disability/war injury pensioners and removal of the cap on war injury element of pension in the case of disabled pensioners belonging to Category E have also been accepted by the Government.] ]
--
Regards,
Maj (Dr) T C Rao (Retd)
Tel :- 0124-4557000 (100 Lines)
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